Orders & Shipping

Yes no problem, you’re welcome to come and view it here at our Nottingham warehouse!

Our viewing/collection days are Fridays and Saturdays (plus evenings past 7pm everyday during August and September). Unfortunately, it won’t be set up on a car though.

Please contact us to arrange the viewing before coming, as we may need to schedule it to avoid overlapping with other customer's viewings!

Alternatively, if you'd like to see it on a vehicle and test it more before buying, we have several demo versions set up with our partners at YorkshireVehicleHire, which you can either have a quick look at for free or rent out if you want to give it a proper test. Please make sure you contact them before though in case all of their RoofBunks are being rented out!

Yes, you're more than welcome to come and collect your RoofBunk for free from our warehouse in Nottingham on any Friday or Saturday (plus evenings past 7pm everyday during August and September). Just make sure you select "Pick up" during the checkout process and we'll email you after payment has been made to arrange a date/time that suits everyone!

If you're looking to come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free too if you would rather collect it!

Our collection warehouse address is:

RoofBunk International LTD

Big Yellow Storage

20 Lenton Lane

Nottingham

NG7 2NR

Shipping to Mainland UK typically takes 3-7 working days and shipping to UK Highlands takes around 5-12 working days.

If you have pre-ordered one of our RoofBunks because of us not having them in stock, then we will try our best to ship your item as soon as we have them ready, which will be communicated throughout!

Shipping to any Mainland UK costs £69 and shipping to UK Highlands costs £169.

If you live in any other country or area in the UK that isn't listed, then please contact us and we'll be happy to send you a custom quote after getting a price from our delivery company.

We also offer free local pickups on Fridays and Saturdays (plus evenings past 7pm everyday during August and September) at our Nottingham warehouse if this is a better option for you. Just make sure you select "Pick up" during the checkout process and we'll email you after payment has been made to arrange a date/time that suits everyone!

If you're looking to come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free too if you would rather collect it!

Our Nottingham warehouse address for local pickup is:

RoofBunk International LTD

Big Yellow Storage

20 Lenton Lane

Nottingham

NG7 2NR

Mainland UK and the UK Highlands are our fixed shipping destinations, but if you live in an area outside of these locations, then please contact us and we'll be happy to arrange a custom quote for you!

Installation

In order to install your RoofBunk, you'll first need roof bars or a roof rack to attach it to. We recommend using the tool on this website to find the right roof bars for your vehicle: Roof Bar Finding Tool

If you select the make and model of your vehicle, it should bring up a number of options for you to decide between!

Once you've got your roof bars or roof rack sorted, please feel free to follow our installation guide video to help you get it installed and ready to go!: How To Install Your RoofBunk Hard Shell Roof Tent

The RoofBunk should be able to fit any vehicle as long as you're able to keep the roof bars between 70cm and 120cm apart, as this will sufficiently spread the load weight evenly.

We recommend having them 85cm away from each other in order to spread the weight best though.

The fitting brackets that come with your RoofBunk should be able to fit roof bars and roof racks with bars as thick/tall as 5cm and as wide as 12cm, so any roof bars under this under this should work great! In the rare circumstances that your bars are thicker/taller than 5cm though, you should be able to buy extra long M8 bolts from most DIY stores or Amazon.

You'll also need to make sure your roof bars/roof rack is rated to hold at least 75kg of weight. The reason this may be a lower number than you might expect is because the manufacturers list the dynamic holding weight limit (moving), rather than the static holding weight limit (stationary/still), which affects how much weight they can hold. To give you a rough idea, the static holding weight limits for most of them are around 5-8 times what the dynamic holding weight limits are (depending on the speed, wind and other forces acting on the roof tent when it's moving). So in this case, roof bars with a weight limit of 75kg should be able to hold at least 375kg worth of weight!

If you're struggling to know where to start finding your roof bars or a roof rack, we recommend using this tool to help you find the right one for your particular vehicle: Roof Bar Finding Tool

Yes, this should be a high enough capacity to hold your RoofBunk with you inside. The reason this may be a lower number than you might expect is because the manufacturers list the dynamic holding weight limit (moving), rather than the static holding weight limit (stationary/still), which affects how much weight they can hold. To give you a rough idea, the static holding weight limits for most of them are around 5-8 times what the dynamic holding weight limits are (depending on the speed, wind and other forces acting on the roof tent when it's moving). So in this case, roof bars with a weight limit of 75kg should be able to hold at least 375kg worth of weight!

In the very rare circumstances that you have roof bars or a roof rack that is so low lying that you can’t get underneath the bars to install your RoofBunk, you can install it onto your roof bars/rack on the ground and off your vehicle, then attach your roof bars/rack onto your vehicle after you already have the RoofBunk attached onto them.

Product

Yes, we offer a warranty of 2 years!

Your RoofBunk will come with a high quality aluminium telescopic ladder that can extend up to 230cm (7ft 7 inches) to allow easy access into the doors.

You'll get a comfortable 7cm (3 inch) mattress that will allow you to have a pleasant and comfortable night's sleep. The mattress can also be removed for easy washing or you can put your own double bed sized mattress in it instead for even more comfort if you wish!

Plus you'll get all the fittings and everything you’ll need to install your RoofBunk, lots of extra storage accessories for shoes, phones ect and 4 door porch poles are included too if you'd prefer this to rolling up the RoofBunk's doors!

Yes, you can keep your sleeping bags, duvet, pillows, teddy bears and lots more in your RoofBunk when it’s closed, as it doubles up as an extra storage unit on top of your roof!

The interior of your RoofBunk is about as wide as a standard sized double bed at 137cm (4ft 6), long enough to sleep someone who is about 6ft 10 inches tall (208cm) and has a high enough ceiling for the tallest people you know to sit up in at 98cm high (3ft 3).

The exterior of your RoofBunk while open, is 140cm wide (4ft 7), 210cm long (6ft 11) and 100cm high/tall (3ft 3).

When closed, it's 140cm wide (4ft 7), 210cm long (6ft 11) and 27cm high/tall (11 inches).

Your RoofBunk has our high quality 280gsm poly-cotton blend ripstop canvas material on it’s walls, making it completely weatherproof.

It can comfortably handle winds of up to 40mph when opened and the unique blend of polyurethane we apply to it gives it a waterproof rating of 3000mm. This makes it 3 times as waterproof as a regular ground tent and able to handle even the worst rain storms with no problem!

The combination of our thick canvas material and the structure of your RoofBunk makes it both quieter and warmer in cold and stormy conditions, meaning a better night’s sleep for you whatever the weather!

The material has been treated with agents to make it UV resistant, so it should be protected from being faded by the sun too.

We've also made sure the material used on our tent is breathable to prevent condensation and dampness, so there's no need to worry about waking up to a cold and wet mattress in the morning like you would if the material was poorly ventilated.

Our shell structure is a special mixture of ABS material reinforced with a fibreglass coating.

It’s designed to be strong, but also light enough to make it easier to lift and install on your car roof.

It will keep you warm at night due to the shell leaking less heat than canvas material alternatives and the low aerodynamic design of the shell also means there’s both less noise while driving and will save you money on fuel too!

Yes, we can arrange to send you replacement/extra parts for your RoofBunk such as an extra ladder, door porch poles, shoe storage bags or fitting accessories.

There will be a charge for these if you would like them in addition to what is already included with your RoofBunk (except the extra fitting accessories) and we will be happy to send them to you free of charge if they break during your 2 year warranty.

Please contact us in any way you wish for further details!

Yes, the unique blend of polyurethane we apply to your RoofBunk’s high quality 280gsm material gives it a waterproof rating of 3000mm. This makes it 3 times as waterproof as a regular ground tent and able to handle even the worst rain storms with no problem!

Yes, your RoofBunk will be completely weatherproof!

It has our high quality 280gsm poly-cotton blend ripstop canvas material on it’s walls, which will keep you nice and warm.

It can comfortably handle winds of up to 40mph when opened and the unique blend of polyurethane we apply to it gives it a waterproof rating of 3000mm. This makes it 3 times as waterproof as a regular ground tent and able to handle even the worst rain storms with no problem!

The combination of our thick canvas material and the structure of your RoofBunk makes it both quieter and warmer in cold and stormy conditions, meaning a better night’s sleep for you whatever the weather!

The material has been treated with agents to make it UV resistant, so it should be protected from being faded by the sun too.

We've also made sure the material used on our tent is breathable to prevent condensation and dampness, so there's no need to worry about waking up to a cold and wet mattress in the morning like you would if the material was poorly ventilated.

Our shell structure is a special mixture of ABS material reinforced with a fibreglass coating.

It’s designed to be strong, but also light enough to make it easier to lift and install on your car roof.

It will keep you warm at night due to the shell leaking less heat than canvas material alternatives and the low aerodynamic design of the shell also means there’s both less noise while driving and will save you money on fuel too!

Payments

You can pay for your RoofBunk via any of the following methods:

- Debit card

- Credit card

- PayPal

- Google Pay

- Cash (for collections, but please contact us before if you’re wanting to pay via this method)

- Bank transfer (please contact us before if you’re wanting to pay via this method)

If you would like to split the payments into smaller monthly sums to make things more affordable for you or if you need extra credit, then you can do so by using PayPal Credit at checkout after signing up for them and applying for credit on their website.

PayPal Credit offer 0% APR when you pay over 4 months and have options to let you split it further for a higher APR if needed. Going through PayPal shouldn't affect your credit score too if this is important to you.

Yes we do. If you would like to split the payments into smaller monthly sums to make things more affordable for you or if you need extra credit, then you can do so by using PayPal Credit at checkout after signing up for them and applying for credit on their website.

PayPal Credit offer 0% APR when you pay over 4 months and have options to let you split it further for a higher APR if needed. Going through PayPal shouldn't affect your credit score too if this is important to you.

The other financing option to this is to obviously apply for a loan at a bank and split the cost into affordable monthly repayments that way. You should be able to get approved with most banks quite easily as long as your credit score is average.

If you're looking at collecting your RoofBunk from us, then you can do so by adding the product to your basket and buying through the website as normal. Please make sure you select "Pick up" during the checkout process though and we'll email you after payment has been made to arrange a date/time that suits everyone!

If you'd rather come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free too if you would rather collect it!

Our Nottingham warehouse address for local pickup is:

RoofBunk International LTD

Big Yellow Storage

20 Lenton Lane

Nottingham

NG7 2NR

Your bank may be rejecting the payment because it's quite a large purchase, so they might suspect it's not you buying it.

Our advice would be to call up your bank to confirm that it is you trying to make the payment, so they know it's not fraudulent and then they should hopefully let the transaction go through!

If this doesn't work, then you could try and pay via PayPal instead if possible because this shouldn't directly involve your bank!