Yes no problem, you’re welcome to come and view all our models here at our Nottingham warehouse after booking an appointment!

Our viewing/collection days are everday from 08:00 until 23:00.

Please contact us to arrange the viewing before coming though, as we may need to schedule it to avoid overlapping with other customer's viewings and collections!

Our warehouse address is:

RoofBunk International Ltd

Unit 23

Manvers Business Park

High Hazles Road

Cotgrave

Nottingham

NG12 3GZ

Yes, you're more than welcome to come and collect and have your RoofBunk installed for free from our warehouse in Nottingham any day from 08:00 until 23:00. Just make sure you select "Pick Up" during the checkout process and we'll email you after payment has been made to arrange a date/time that suits everyone!

If you're looking to come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free if you would rather collect it and already have roof bars fitted!

Our collection warehouse address is:

RoofBunk International Ltd

Unit 23

Manvers Business Park

High Hazles Road

Cotgrave

Nottingham

NG12 3GZ

Shipping to Mainland UK (excluding anything north of Dundee in Scotland) typically takes 2-6 working days, The Scottish Highlands and anything north of Dundee takes around 4-10 working days and Northern Ireland takes around 4-10 working days too.

If you have pre-ordered one of our RoofBunks because of us not having them in stock, then we will try our best to ship your item as soon as we have them ready, which will be communicated throughout!

Shipping to Mainland UK (excluding anything north of Dundee in Scotland) costs £69, The Scottish Highlands and anything north of Dundee costs £169 and Northern Ireland costs £169 too.

If you live in any other country or area in the UK that isn't listed, then please contact us and we'll be happy to send you a custom quote after getting a price from our delivery company. You also have the option of arranging delivery yourself if you feel you could get a cheaper price! Please take into account that you will need to pay import duty to get the RoofBunk to you too if you live outside of the UK, which can vary between 5% and 12% depending on which country you are shipping to.

We also offer free local pickups and installations any day from 08:00 until 23:00 at our Nottingham warehouse if this is a better option for you. Just make sure you select "Pick up" during the checkout process and we'll email you after payment has been made to arrange a date/time that suits everyone!

If you're looking to come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free if you would rather collect it and already have roof bars fitted!

Our Nottingham warehouse address for local pickup is:

RoofBunk International Ltd

Unit 23

Manvers Business Park

High Hazles Road

Cotgrave

Nottingham

NG12 3GZ

Mainland UK, The Scottish Highlands and Northern Ireland are our fixed shipping destinations, but if you live in an area outside of these locations, then please contact us and we'll be happy to arrange a custom quote for you. You also have the option of arranging delivery yourself if you feel you could get a cheaper price!

In order to install your RoofBunk, you'll first need roof bars or a roof rack to attach it to. We recommend using Halfords to find them.

If you type the number plate of your vehicle, it should bring up a number of options for you to decide between!

Make sure the roof bars are rated to hold at least 60kg for the Roamer, 50kg for the Explorer, 65kg for the Explorer XL and 80kg for the Adventurer. Pick ones that are ideally through bars in design too, as these allow more overhang on the sides and all our models will definitely fit these types of roof bars.

Once you've got your roof bars or roof rack sorted, please feel free to follow our installation guide video to help you get it installed and ready to go!: How To Install Your RoofBunk Roamer Hard Shell Roof Tent and How To Install Your RoofBunk Explorer Soft Shell Roof Tent (the Explorer XL is the same process). The Adventurer installation video is coming soon!

You'll also need to check your vehicle’s maximum roof load capacity is over 60kg for the Roamer, 50kg for the Explorer (even though the vast majority of vehicles are), 65kg for the Explorer XL and 80kg for the Adventurer, which can be found in your vehicle’s user manual or after searching for the information online. We recommend checking this Online Vehicle User Manual Directory

If all this sounds daunting, then please email over your vehicle's number plate and we'll be happy to do the research for you!

All RoofBunks should be able to fit any vehicle as long as you're able to keep the roof bars between 70cm-120cm apart for the Roamer, 40cm-120cm for the Explorer, 60cm-140cm for the Explorer XL and 70cm-120cm for the Adventurer, as this will sufficiently spread the load weight evenly.

Make sure the roof bars are rated to hold at least 60kg for the Roamer, 50kg for the Explorer, 65kg for the Explorer XL and 80kg for the Adventurer. Pick ones that are ideally through bars in design too, as these allow more overhang on the sides and all our models will definitely fit these types of roof bars.

You'll also need to check your vehicle’s maximum roof load capacity is over 60kg for the Roamer, 50kg for the Explorer (even though the vast majority of vehicles are), 65kg for the Explorer XL and 80kg for the Adventurer, which can be found in your vehicle’s user manual or after searching for the information online. We recommend checking this Online Vehicle User Manual Directory

If all this sounds daunting, then please email over your vehicle's number plate and we'll be happy to do the research for you!

The fitting brackets that come with your RoofBunk should be able to fit roof bars and roof racks with bars as thick/tall as 5cm and as wide as 12cm for the Roamer, 5cm thick and 10cm wide for the Explorer/Explorer XL and 5cm thick and 15cm wide for the Adventurer, so any roof bars under this should work great!

In the rare circumstances that your bars are thicker/taller than 5cm, then we'll be happy to recommend some inexpensive 8cm M8 screws to you, so you can install it.

Plus, if you need wider brackets, then you could order the Roamer or Adventurer brackets separately for example, as all of the brackets are compatible with each other!

You'll also need to make sure your roof bars/roof rack is rated to hold at least 60kg for the Roamer, 50kg for the Explorer, 65kg for the Explorer XL and 80kg for the Adventurer. The reason this may be a lower number than you might expect is because the manufacturers list the dynamic holding weight limit (moving), rather than the static holding weight limit (stationary/still), which affects how much weight they can hold. To give you a rough idea, the static holding weight limits for most of them are around 5-8 times what the dynamic holding weight limits are (depending on the speed, wind and other forces acting on the roof tent when it's moving). So in this case, roof bars with a weight limit of 65kg should be able to hold at least 350kg worth of weight!

We suggest getting roof bars that are ideally through bars in design too, as these allow more overhang on the sides and all our models will definitely fit these types of roof bars.

If you're struggling to know where to start finding your roof bars or a roof rack, we recommend using Halfords and entering your reg number plate to help you find the right ones for your particular vehicle.

You'll also need to check your vehicle’s maximum roof load capacity is over 60kg for the Roamer, 50kg for the Explorer (even though the vast majority of vehicles are), 65kg for the Explorer XL and 80kg for the Adventurer, which can be found in your vehicle’s user manual or after searching for the information online. We recommend checking this Online Vehicle User Manual Directory

If all this sounds daunting, then please email over your vehicle's number plate and we'll be happy to do the research for you!

Yes, this should be a high enough capacity to hold your RoofBunk with you inside. The reason this may be a lower number than you might expect is because the manufacturers list the dynamic holding weight limit (moving), rather than the static holding weight limit (stationary/still), which affects how much weight they can hold. To give you a rough idea, the static holding weight limits for most of them are around 5-8 times what the dynamic holding weight limits are (depending on the speed, wind and other forces acting on the roof tent when it's moving). So in this case, roof bars with a weight limit of 65kg should be able to hold at least 350kg worth of weight!

In the very rare circumstances that you have roof bars or a roof rack that is so low lying that you can’t get underneath the bars to install your RoofBunk, you can install it onto your roof bars/rack on the ground and off your vehicle, then attach your roof bars/rack onto your vehicle after you already have the RoofBunk attached onto them.

Yes, we offer a warranty of 2 years.

There's also an option to pay to increase this warranty by up to 5 extra years, so you'll have 7 years in total, which you can find here: RoofBunk 1 Year Warranty Extension.

RoofBunk Roamer:

1 x 2.3m ladder

1 x 7cm (3 inch) mattress

2 x shoe bags

6 x door porch poles

1 x storage net

2 x storage pockets

1 x fittings set

RoofBunk Explorer/Explorer XL:

1 x 2.3m ladder

1 x 6cm (2.5 inch) mattress

2 x boot bags

6 x door porch/window poles

4 x storage pockets

1 x strip light

1 x fittings set

RoofBunk Adventurer:

1 x 2.3m ladder

1 x 7cm (3 inch) mattress

2 x roof bars

1 x anti-condensation mat

2 x boot bags

4 x door porch/window poles

1 x storage net with viewing pouch

2 x storage pockets

2 x strip lights

1 x fittings set

RoofBunk Roamer:

Yes, you can keep your duvet/sleeping bags, pillows, teddy bears, foldable chairs, foldable tables and lots more in your RoofBunk when it’s closed, as it doubles up as a roof box!

RoofBunk Explorer/Explorer XL:

Yes, the folding design means you can't store as much as you can with the Roamer, but you should still be able to keep your duvet/sleeping bags and pillows in there if you fold your duvet on the side that's on your vehicle before closing it!

RoofBunk Adventurer:

Yes, the thinner design means you can't store as much as you can with the Roamer, but you can still keep the ladder, your duvet/sleeping bags and pillows in there when closing it!

RoofBunk Roamer:

When open, it's 140cm wide (4ft 7), 210cm long (6ft 11) and 100cm high/tall (3ft 3).

When closed, it's 140cm wide (4ft 7), 210cm long (6ft 11) and 27cm high/tall (11 inches).

RoofBunk Explorer:

When open, the sleeping space is 140cm wide (4ft 7), 240cm long (7ft 10) and 130cm high/tall (4ft 3).

On top of this, you get another 70cm x 140cm of space outside with the canopy at the entrance and even more under the overhanging floor.

When closed, it's 120cm wide (3ft 11), 140cm long (4ft 7) and 30cm high/tall (1ft).

RoofBunk Explorer XL:

When open, the sleeping space is 195cm wide (6ft 5), 240cm long (7ft 10) and 130cm high/tall (4ft 3).

On top of this, you get another 70cm x 195cm of space outside with the canopy at the entrance and even more under the overhanging floor.

When closed, it's 120cm wide (3ft 11), 195cm long (6ft 5) and 30cm high/tall (1ft).

RoofBunk Adventurer:

When open, it's 145cm wide (4ft 9), 210cm long (6ft 11) and 145cm high/tall (4ft 9).

When closed, it's 145cm wide (4ft 9), 210cm long (6ft 11) and 21cm high/tall (8 inches).

RoofBunk Roamer:

Body material - 280gsm poly-cotton blend ripstop canvas

Shell - ABS

RoofBunk Explorer/Explorer XL:

Body material - 280gsm poly-cotton blend ripstop canvas

Rainfly - 600D Oxford polyester

Travel cover - 1200D/680g heavy duty PVC

RoofBunk Adventurer:

Body material - 280gsm poly-cotton blend ripstop canvas

Shell - Aluminium

Yes, we can arrange to send you replacement parts for all your RoofBunks, such as an extra ladder, door porch poles, shoe storage bags or fitting accessories if it's still under warranty.

There will be a charge for these if you would like them in addition to what is already included with your RoofBunk or if the warranty has expired.

You can find some of these extra/replacement parts in our store, but if not, then please ask and we'll almost certainly have them available for you!

Yes, the unique blend of polyurethane we apply to all your RoofBunk’s high quality 280gsm material gives them a waterproof rating of 3000mm. This makes them 3 times as waterproof as a regular ground tent and are able to handle even the worst rain storms with no problem.

The Explorer/Explorer XL models also have a rainfly, which can handle even more water at 5000mm, then the ABS and aluminium shell of the Roamer and Adventurer models have pretty much no limit with how much water they can take, but all models should comfortably handle anything you throw at them!

All models also have high quality waterproof zips that we’ve used to prevent leaks and should last for years without breaking and the seams are sealed with waterproof silicone tape.

RoofBunk Roamer:

The maximum weight you can put on top of your RoofBunk Roamer and consistently open/close it is 7kg.

If you are getting close to this limit, please avoid putting any items in the storage cargo net on the roof inside the RoofBunk.

We also recommend for you to fully open the windows and doors when opening/closing it and help it up when opening it by pushing it up gently.

All of these should ensure there's as little stress as possible on the gas struts!

RoofBunk Adventurer:

This model is designed to have far more weight on it, which is why it comes with roof bars!

The weight limit for when it's open is around 50kg and 80kg when it's closed.

RoofBunk Roamer:

Yes, your RoofBunk Roamer will be completely weatherproof!

It has our high quality 280gsm poly-cotton blend ripstop canvas material on it’s walls, which will keep you nice and warm.

It can comfortably handle winds of up to 40mph when opened and the unique blend of polyurethane we apply to it gives it a waterproof rating of 3000mm. This makes it 3 times as waterproof as a regular ground tent and able to handle even the worst rain storms with no problem!

The high quality waterproof zips that we’ve used should also prevent leaks and last for years without breaking and the seams are sealed with waterproof silicone tape.

The combination of our thick canvas material and the structure of your RoofBunk makes it both quieter and warmer in cold and stormy conditions, meaning a better night’s sleep for you whatever the weather!

The material has been treated with agents to make it UV resistant, so it should be protected from being faded by the sun too.

We've also made sure the material used on our tent is breathable to prevent condensation and dampness as much as possible.

The shell is made of our high quality ABS material, making it very unlikely to shatter on impact compared to fibreglass alternatives.

It’s designed to be strong, but also light enough to make it easier to lift and install on your car roof.

It will keep you warm at night due to the shell leaking less heat than canvas material alternatives and the low aerodynamic design of the shell also means there’s both less noise while driving and will save you money on fuel too!

RoofBunk Explorer/Explorer XL:

Yes, the RoofBunk Explorer/Explorer XL have our high quality 280gsm poly-cotton blend ripstop canvas material on the body of the tents and 600D Oxford polyester on the rainflies, making them completely weatherproof.

They can comfortably handle winds of up to 40mph (Gale Force 8) when opened and the unique blend of polyurethane we apply to them gives them a waterproof rating of 3000mm on the body and 5000mm on the rainfly. This makes them 3-5 times as waterproof as a regular ground tent and are able to handle even the worst rain storms with no problem!

The high quality waterproof zips that we’ve used should also prevent leaks and last for years without breaking and the seams are sealed with waterproof silicone tape.

The materials have been treated with agents to make them UV and mould resistant, so they should be protected from being faded by the sun.

We've also made sure the material used on our tents are breathable to prevent condensation and dampness as much as possible.

Plus, our travel covers are made of 1200D/680g heavy duty PVC, so they will be very durable and have a high quality zip to ensure no water seeps in on wet days.

The roof tents have a 25mm aluminium frame to keep them both strong and light at 50kg (110lb) for the Explorer and 65kg (143lb) for the Explorer XL, making them easier to lift on and off your car.

The windows are also curved to help it handle higher winds and the canopy is too in order to reduce pooling.

RoofBunk Adventurer:

Yes, your RoofBunk Adventurer will be completely weatherproof!

It has our high quality 280gsm poly-cotton blend ripstop canvas material on it’s walls, which will keep you nice and warm.

It can comfortably handle winds of up to 40mph when opened and the unique blend of polyurethane we apply to it gives it a waterproof rating of 3000mm on the body and 5000mm on the rainfly. This makes it 3-5 times as waterproof as a regular ground tent and able to handle even the worst rain storms with no problem!

The high quality waterproof zips that we’ve used should also prevent leaks and last for years without breaking and the seams are sealed with waterproof silicone tape.

The combination of our thick canvas material and the structure of your RoofBunk makes it both quieter and warmer in cold and stormy conditions, meaning a better night’s sleep for you whatever the weather!

The material has been treated with agents to make it UV resistant, so it should be protected from being faded by the sun too.

We've also made sure the material used on our tent is breathable to prevent condensation and dampness as much as possible.

The shell is made of our high quality aluminium material, making it very strong and robust, so you can use the included roof bars to bring bikes, kayaks, surfboards, SUPs and pretty much anything else you can think of on your adventures!

It will keep you warm at night due to the shell leaking less heat than canvas material alternatives, the thin layer of insulation on the roof should help keep it quieter in the rain, and the slim aerodynamic design of the shell (21cm/8 inches) means there’s both less noise while driving and you'll save money on fuel!

Yes, every door and window on every RoofBunk has zippable mosquito nets on them to keep any bugs out, while still ensuring good airflow.

You can pay for your RoofBunk via any of the following methods:

- Debit card (online or over the phone)

- Credit card (online or over the phone)

- PayPal

- Klarna Financing (0% interest over 12 months)

- PayPal Credit (0% interest over 4 months)

- PayPal Pay In 3

- Klarna Pay In 3

- Google Pay

- Apple Pay

- Shop Pay

- Cash (for collections, but please contact us before if you’re wanting to pay via this method)

- Bank transfer (please contact us before if you’re wanting to pay via this method)

If you would like to split the payments into smaller monthly sums to make things more affordable for you, or if you need extra credit, then you can do so by using our various financing options of PayPal Credit or PayPal Pay In 3.

More details can be found here: Financing Options

Yes we do. If you would like to split the payments into smaller monthly sums to make things more affordable for you, or if you need extra credit, then you can do so by using our various financing options of:

- Klarna Financing (0% interest over 12 months)

- PayPal Credit (0% interest over 4 months)

- PayPal Pay In 3

- Klarna Pay In 3

More details can be found here: Financing Options

If you're looking at collecting your RoofBunk from us, then you can do so by adding the product to your basket and buying through the website as normal. Please make sure you select "Pick Up" during the checkout process though and we'll email you after payment has been made to arrange a date/time that suits everyone!

You can also arrange the collection, then pay while you're here after seeing it if you'd prefer to do this.

Our viewing/collection days are any day from 08:00 until 23:00.

If you'd rather come and pay via cash on collection or with a bank transfer, then please let us know before you come so we can arrange it, as it may clash with other collections we already have booked in.

We'd be more than happy to help you install it for free too if you would rather collect it and already have roof bars fitted!

Our Nottingham warehouse address for local pickup is:

RoofBunk International Ltd

Unit 23

Manvers Business Park

High Hazles Road

Cotgrave

Nottingham

NG12 3GZ

Your bank may be rejecting the payment because it's quite a large purchase, so they might suspect it's not you buying it.

Our advice would be to call up your bank to confirm that it is you trying to make the payment, so they know it's not fraudulent and then they should hopefully let the transaction go through. You also may have had a security code texted to you, which you'll need to input on your bank in order for it to process!

If this doesn't work, then you could try and pay via PayPal instead if possible because this shouldn't directly involve your bank!

You also have the option of paying via cash or bank transfer if none of these other methods suit you. Please contact us before if you're wanting to pay with one of these methods though and we'll send over our details!

If PayPal Credit have a limit on how much credit you can get, then we'll be happy to arrange a split payment option, where you pay part of the amount using PayPal Credit and the remaining balance by either cash or bank transfer. Please contact us before if this is what you'd like to do though and we'll send over our details!

If your total order value is over £2,000 and you want to pay with PayPal Pay In 3, then we'll be happy to arrange a split payment option, where you pay part of the amount using PayPal Pay In 3 and the remaining balance by either cash or bank transfer. Please contact us before if this is what you'd like to do though and we'll send over our details!